We had a great experience renting from this facility last year,. It is clean and very secure in a good neighborhood. But I called two weeks before we plan to rent the unit after making a reservation online. The manager made it clear to me that very few online reservations actually turn into rentals, so unless I walk in when I need to rent, he cannot hold a unit for me or guarantee that one will be available in two weeks. Paying pro-rata for renting in late-April through mid-August (they require renting from the 1st of one month to the 1st of the next), the total price for a 5X5 unit would be $278.00 for 3 months. Yipes! I apologized for not understanding the online reservation system and hung up. I am an out-of-state parent trying to rent for my son's college items.
- Cindy Scott Treece, 04/23/2018